What Is an AI Receptionist?

An AI receptionist is a voice assistant that can answer phone calls, share business information, and capture details from callers.

When it's configured well, it can greet callers in a friendly, on-brand way, answer frequently asked questions, and collect a name and number so you can follow up.

It isn't a replacement for the personal touch — it's a way to make sure callers are never left without a response while you're busy serving other customers.

Every setup is different, and what an AI receptionist can do depends on how it's configured and which of your tools it's connected to.